April 2015

Gauge how engaged you are really are - techniques to show you’re listening

Mastering the art of communication involves the ability to be both a good speaker and even more critically, an exceptional listener. Everybody wants to feel like their opinion is respected and validated. Nowhere is this more important than in the sphere of business. When developing relationships with customers, by demonstrating effective listening skills you establish and convey interest in them and their business and build trust and respect.

5 essential habits you need to be an effective communicator

The ability to communicate effectively and develop key relationships is something that is critical for - though not necessarily commonplace across all successful business organisations. Those with the ability to foster personal relationships and rapport with clients, prospects and strangers are highly sought after in all industries and positions including sales, marketing, leadership and management roles.

7 key traits of an effective leader

The qualities of leadership are something that are highly sought after in a business context and there is a large body of research on the area of leadership with varying styles and definitions of how and what it is to be a leader. Though there are varying approaches to leadership there are certain identifiable traits that remain constant across all effective leaders.

An effective leader is:

Traits of Successful People - the Success Triad

It is not uncommon to hear the expression, “Knowledge is Power”, but is this really true?

Many people have extensive knowledge of a subject, some a great deal of knowledge - perhaps about many things, a few are quite brilliant.

So, is knowledge alone a guarantee of success?

Spotting Sales Opportunities

Being able to spot an opportunity is an important tool for every sales person, but it is also something everyone will find useful as the skills needed to spot an opportunity can be used in everyday life.

It isn’t just the sales team that have to talk to customers and every business is looking for increased sales or leads so why not have all staff members capable of spotting an opportunity for your sales team to work with.